Service Project Manager Network Control Service

The opportunity 
Are you passionate about delivering outstanding service while managing complex projects and building strong customer relationships? We are strengthening our Network Control Service team and are now looking for an experienced Service Project Manager to join us in Västerås.
As a Service Project Manager within Network Control Service, Europe, you will be responsible for multiple Network Manager SCADA service projects. You will act as the key link between customers, internal teams, and external partners, ensuring high-quality service delivery, commercial excellence, and long-term customer satisfaction. This role offers a dynamic, international environment with close collaboration across the global Hitachi Energy organization.
How you’ll make an impact
Act as Single Point of Contact for assigned customers, ensuring their needs are understood and addressed
Lead and deliver service projects with full responsibility for scope, schedule, cost, resources, and quality
Manage commercial aspects of customer contracts, including planning, risk management, opportunities, and add-on sales
Drive continuous improvement initiatives to enhance customer experience and system performance
Collaborate globally and travel as needed to meet customers and work closely with colleagues worldwide, living Hitachi Energy’s values of safety and integrity

Your background
University degree in a technical field or equivalent practical experience
Strong project management experience, preferably in service-oriented or complex technical projects
Experience with SCADA systems, digitalization, or related technologies is highly desirable
Proven ability to manage customer relationships and work independently with limited supervision
Fluency in English, written and spoken; additional languages and willingness to travel are considered an advantage

What we offer 
Collective agreement
Flexible working time
Health care and wellness allowance
Fantastic career possibilities within Hitachi Energy both within Sweden and globally
Mentor to support you throughout onboard phase
Various trainings and education supporting employee development​
Diversified company with over 70+ nationalities working in Sweden
Supplementary compensation for parental leave
Employee Benefit Portal with thousands of discounts and perks

More about us
Are you ready for a new exciting challenge? Does the above description sound like you? Welcome to apply!  Applications will be reviewed on an ongoing basis, so don’t delay – apply today! We are hiring for multiple positions.
Union representatives - Sveriges Ingenjörer: Adnan Glibo, +46 107-38 63 78; Unionen: Karin Ulvemark, +46 107 38 51 42; Ledarna: Frank Hollstedt, +46 10 738 70 43. All other questions can be directed to Talent Acquisition Partner Carina Riström, carina.ristrom@hitachienergy.com.