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5
L2 Terminals and Cloud Technical Support Engineer
ThunderSoft / France, France
Passeport Talent (Salarie Qualifie)Posted 8 June 2026 (today)
7
Sponsorship score
10
Role fit score
5
Combined (0-100)
Why it scored 5
+7
Country visa feasibility
Passeport Talent (Salarie Qualifie) feasibility
+10
Located in target country
Located in target country FR
17
Total raw points (normalized to 0-100 combined)
Job description
KEY RESPONSIBILITIES: • Be competent at loading Thundersoft terminals with software packages • Understand our cloud services – Terminals update / Key injection / others • Prepare test and production tasks on our cloud services to update devices • Support the L2 and L3 team to retrieve data from the customer devices • Investigate technical issues reported by customers / integrators SW • Work closely with regional and central Thundersoft R&D to offer quick resolutions • Meet the Service Level Agr…
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